At Elevate, you can access a comprehensive list of primary health care services:
Skin cancer medicine (skin checks and skin cancer surgery)
Cosmetic and aesthetic medicine and dermatology
Travel medicine clinic (vaccinations and advice) including yellow fever
Weight loss clinic (obesity management)
Contraception including Implanon™ insertion and removal
Pap tests and breast checks
Preventative health screening
Shared antenatal care
Children’s health (health checks and immunisations):
Growth and development
Mental health including depression and anxiety:
Mental health care plans
Sports and musculoskeletal medicine:
Health care for older people:
Care plans and annual health assessments
Work injuries and WorkCover
We’re a patient-centred private practice with all your primary family healthcare and general practice services in one place. We’re here when you’re sick – and also when you’re not with a proactive and preventative approach to physical and mental health. Our thoughtfully designed clinic reflects a calm and welcoming atmosphere. We want you to feel confident to discuss any concern with the GPs and walk away feeling empowered when it comes to your health.
An expertly curated group of psychologists offer complementary mental health services for Elevate Medical patients. Our collegiate approach and regular feedback between doctors and psychologists means you’ll get personalised service and help when you need it most.
Yes. We offer a complete range of telehealth services including video services. Standard consultation fees apply for telehealth appointments.
Here’s a list of our affiliated clinics and practice partners:
No. At this time, we don’t have radiological services on site. However, this may change in the future as our hub grows and we further expand our services.
We understand that going to hospital can be very daunting and frightening for all involved.You can rest assured we’re here to support you throughout your inpatient stay and play an active role in your outpatient journey to recovery.
You sure can. We look forward to supporting you with your health goals at Elevate Medical. Please complete this simple transfer of records form.
At Elevate Medical, we’re always looking to improve. With the health space ever changing, we want to know how we can best service YOU and our local community. Your feedback, both positive and constructive, is warmly welcomed.
Bookings, fees & opening hours
Please use our fuss-free link to HotDoc to register and book your appointment.
Elevate Medical operates as a ‘private billing’ practice as we pride ourselves on our point of difference – providing exceptional quality health care to all members of our local community. Our billing structure takes into account both the time spent, and the complexity of the consultation with each individual patient.
Beyond the consultation itself, each step of our approach to your health care has been carefully considered and curated. From acute illness to chronic or long-term health challenges, the doctors are committed to providing you with a truly bespoke healthcare experience. We’re confident that once you’ve experienced our elevated level of service, you’ll be with us for always.
We operate an appointment-based service, however we also understand that healthcare can be unpredictable. Wherever possible, we’d love to save you a trip to the emergency department. If you need a walk-in appointment, please chat to our friendly reception team and we’ll do what we can to help.
Yes. We do offer home visits in exceptional circumstances. You can find more information in our fees section. Please chat with our friendly reception team to discuss your needs.
We’re not currently open on weekends or public holidays. If you need medical care after hours, please call 13SICKor present to your nearest emergency department.
Standard consultation (15 minutes)
Long consultation (30 minutes)
Home Visit Standard
Standard Cancellation Fee – if notified within 2 hrs of an appointment
Payment can be made visa EFTPOS and Debit or Credit cards including Visa and Mastercard only.
Extra charges apply for services such as surgical procedures, dressings and specific travel vaccinations.
Fees are payable on the day of, or at your appointment. Otherwise a late fee of $15 is applied to unpaid accounts. Medicare rebates will be credited to either your debit card or registered bank account at the time of payment.
Short Script appointments can be arranged if criteria are met.
How do the Medicare Safety Nets work?
Medicare Safety Nets apply to everyone in Medicare. The current threshold is $2414.00 for non concession card holders, and $770.30 for concession cardholders and families eligible for Family tax Benefit Part A. Once you’ve reached the threshold in a calendar year, you’ll start getting higher Medicare benefits, which means a reduction in your out-of-pocket costs. Find out more about Medicare Safety Nets.
WorkCover and Transport Accident Claims
Private fees are generally charged for ALL consults relating to TAC and WorkCover. Please take your receipt as evidence of payment for reimbursement. Although similar to Medicare rebates, state based processes for TAC and WorkCover vary. Accounts are generally a matter between you as the patient and your employer, or between you and TAC or WorkCover insurer.
The doctors have extensive clinical expertise in various dermatological conditions and are endorsed as skin doctors by the Skin Cancer College of Australasia. We are not dermatologists, although the doctors can provide advice and expert management on cosmetic dermatology, and both melanoma and non-melanoma skin cancers. This includes simple non-surgical treatments and straightforward excisions, as well as more complex surgical work such as flaps and grafts.
At this time, we’re unable to offer patients COVID vaccinations due to government supply. We hope to offer COVID vaccinations in the future.
We pride ourselves on being a COVIDSafe practice with a strict COVIDSafe policy.
Prior to entry, you’ll be screened by our team over the phone for any potential recent exposure or flu-like symptoms, including:
Muscle and/or body aches
Shortness of breath.
When you arrive at the clinic, check in via QR code and use hand sanitiser.
If social distancing is not possible, we’ll ask you to wait outside.
Anyone over the age of 12 years is required to wear a mask when visiting the clinic. We have spare masks available in case you don’t have one on hand.
If you can’t wear a mask for any reason, please get in touch with our team who can arrange a telehealth appointment for you.
Yes. Our clinic has been designed so you can have a seamless testing experience. We recognise that people who are unwell – especially children – should not have a delayed assessment. If you or your child has flu-like symptoms, you can access our dedicated daily respiratory clinic sessions, meaning you can be tested, examined and treated at the same time.
The timing for test results can vary. Typically, you’ll receive results within 24-72 hours.
Yes, we offer flu shots.
Yes, you can get all your travel vaccines here.
Yes, and we also keep a record of child immunisations.
Women’s and men’s health
Please see our services page for a full list of women’s health services.
You can find a full list of men’s health services on our services page.
Pregnancy, babies and children
See our services page for further information about pregnancy services.
Yes, absolutely. Our staff will discuss all your individual vaccine and immunisation needs with you.
See our services page for further information about paediatric services.
Elevate Medical is a progressive, non-judgemental and safe environment for all and we believe in treating every individual equally. Irrespective of your sexual orientation, it’s critical to protect yourself from sexually transmitted diseases. For this reason, we encourage regular sexual health checks.
Yes. We offer a wide range of sexual health services from sexual health testing to discussion about contraception and fertility. The doctors can evaluate and provide any necessary testing and treatment for various sexual medical conditions, including impotence, STDs, and living with Hepatitis B and C. We are not, however, an HIV s100 Prescriber Clinic.
We offer Implanon as a contraceptive option. We also discuss alternative contraceptive options, and our partners at Bluff Road Medical can offer Mirena IUD services. Your friendly doctors will discuss all suitable options with you, along with possible side effects.